Education Customer Success Manager Renewal
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-09-03
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below
Location: Indianapolis
Salesforce is seeking a Customer Success Manager for the Education Portfolio to serve as a trusted advisor to universities, ensuring high-value customers realize ROI from the Signature Success Plan and maintaining deep relationships with account teams.
You will drive platform optimization, coordinate cross-functional efforts, and proactively guide feature adoption while managing critical incidents and ensuring renewal success. Some travel and after-hours support may be required.
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