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Customer Experience Advisor — Empathy, Ownership, Speed

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Capital on Tap
Full Time position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Capital on Tap is seeking a driven customer support specialist to provide friendly, professional help across phone, email, and live chat. You will take ownership of each case and resolve issues efficiently, while looking for opportunities to improve the customer experience and support vulnerable customers.

Join a fintech with 1,000+ employees and a culture of ownership and speed, offering private healthcare, generous holiday, and pension match as part of our benefits.

We invite applications for the Customer Experience Advisor — Empathy, Ownership, Speed position located in United States.

We have an opening for a Customer Experience Advisor — Empathy, Ownership, Speed in United States within Management & Operations, Sales.

This role, Customer Experience Advisor — Empathy, Ownership, Speed at Capital on Tap, could be your next career step.

Are you ready to take on the Customer Experience Advisor — Empathy, Ownership, Speed role at Capital on Tap?

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