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Senior Manager, Customer Escalations - Voice-First Leader

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Lever, Inc.
Full Time position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 74000 - 95000 USD Yearly USD 74000.00 95000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

High Level seeks a Manager, Customer Support
- Escalations to lead our escalations team and transform high-impact customer experiences. You will drive ownership, engage directly with customers, and coordinate across departments to resolve complex issues.

We value initiative, clear communication, and strong business judgment as you scale the customer journey and drive measurable improvements driven by data.

Our group is growing, and we are hiring a Senior Manager, Customer Escalations
- Voice-First Leader in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Manager, Customer Escalations
- Voice-First Leader role in the description above.

We appreciate your interest in this position.

Join Lever, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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