Academic Success & Onboarding Specialist
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Success Management
Wiley in the United States is seeking a Customer Success Coordinator to manage end-to-end delivery of ebooks, courseware, and content solutions for academic customers. You will collaborate with sales, marketing, product, customer success, and technology teams to ensure smooth onboarding and ongoing support.
The role focuses on communicating timelines, troubleshooting issues, and driving user adoption while maintaining thorough implementation documentation and pursuing continuous improvement.
This role, Academic Success & Onboarding Specialist at Wiley, could be your next opportunity.
Are you ready to take on the Academic Success & Onboarding Specialist role at Wiley?
We would love to welcome a new Academic Success & Onboarding Specialist to our organisation in United States.
For the Academic Success & Onboarding Specialist position at Wiley, we are reviewing applications now.
Step into the Academic Success & Onboarding Specialist role at Wiley in United States and grow with us.
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