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Customer Experience & Lead Qualification Specialist

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: NVB Playgrounds
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

NVB Playgrounds is seeking a Customer Experience Representative to manage inbound leads, assist sales with quotes, and ensure a seamless customer journey from first contact to project completion. You will field calls, respond to chats, and maintain accurate records in Hub Spot while sharing product knowledge and building long-term customer relationships.

The role emphasizes proactive communication, timely follow-up, and precise order management, requiring strong organization and problem-solving

For the Customer Experience & Lead Qualification Specialist position at NVB Playgrounds, we are reviewing applications now.

Join us at NVB Playgrounds as our next Customer Experience & Lead Qualification Specialist in Indianapolis, IN, United States.

We are currently recruiting a Customer Experience & Lead Qualification Specialist for our team in Indianapolis, IN, United States.

This is a strong opportunity to take on the Customer Experience & Lead Qualification Specialist role at NVB Playgrounds.

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