Empathetic Collections & Customer Care Specialist – Hybrid
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Sallie Mae Bank in Fishers, Indiana, is seeking to fill a Customer Engagement role focused on contacting customers about overdue accounts and arranging repayment options. The position offers a base pay of $20 per hour, plus monthly incentives based on performance, with a flexible hybrid in-office/remote schedule.
Ideal candidates will handle high-quality customer interactions, document all communications accurately, and work to achieve repayment goals while providing excellent service.
Step into the Empathetic Collections & Customer Care Specialist – Hybrid role at Sallie Mae Bank in Indianapolis, IN, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Indianapolis, IN, United States.
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