Senior UX Designer

Senior UX Designer

Leap Group Network, Indianapolis, Indiana, United States

When joining Leap Group, you’ll be part of a team that is passionate, innovative, and connected. The culture is described as welcoming, collaborative, flexible, and dog‑friendly.

• Health, dental, vision, and ancillary benefits
• Paid maternity and paternity leave
• Unlimited PTO and Summer Fridays
• Autonomy and flexibility
• Company‑paid access to coaching and therapy
• 401k plan with match and 1:1 access to investment advisor
• Professional development opportunities
• Remote‑hybrid flexibility

While we serve clients nationally and internationally, Leap Group has a footprint in the Midwest with offices in

• Louisville, KY
• Cincinnati, OH
• Indianapolis, IN
• Chicago, IL

Roles are typically open to remote candidates located in the U.S., but preference is given to candidates in or near our physical footprint. Onsite time and periodic travel for client meetings, collaborative sessions, production work, pitches, and team gatherings is expected.

The Senior/Lead UX Designer is a strategic, research‑driven design leader who creates intuitive, user‑centered digital experiences across web and mobile platforms. The role goes far beyond creating polished interfaces: you build a deep understanding of users through research, translate insights into thoughtful product experiences, and partner across disciplines to ensure every design decision is grounded in real customer needs.

• Lead with User Understanding
  • Own the discovery process by planning and conducting user interviews, usability tests, surveys, and contextual research
  • Synthesize research findings into personas, journey maps, and actionable insights
  • Identify unmet needs, friction points, and moments of delight across the customer journey
  • Champion the voice of the user in roadmap planning and prioritization discussions
• Design and Deliver
  • Design and deliver engaging, user‑centered experiences that measurably improve customer satisfaction
  • Develop user flows, wireframes, prototypes, and detailed design specifications
  • Validate design decisions through iterative testing
  • Ensure consistency by contributing to and maintaining design systems across digital products and platforms
• Collaborate and Lead
  • Partner with cross‑functional teams (Product, Engineering, Marketing) to develop visual and interaction design solutions grounded in user research and insight
  • Mentor fellow designers and elevate user‑centered design practices across the team
  • Present and advocate for design decisions and user needs to stakeholders at all levels

• 8+ years of professional experience in user experience design
• Demonstrated expertise in user research with experience leading research and usability testing
• Advanced proficiency in Figma with a portfolio showcasing end‑to‑end case studies
• Strong experience creating user flows, wireframes, prototypes, and detailed design specifications
• Experience planning, conducting, or directing user research and usability testing
• Strong understanding of scalable design systems, preferably within large‑scale organizations
• Experience incorporating AI tools into UX research, ideation, or design workflows
• Ability to translate user research into product strategy and practical design solutions
• Excellent communication and presentation skills, with experience presenting and advocating for design decisions and user needs to cross‑functional stakeholders
• Experience collaborating closely with Product Managers, Engineers, and Marketing teams throughout the product development lifecycle
• Understanding of accessibility standards and inclusive design principles
• Comfortable working in ambiguous problem spaces, with the ability to define the right questions before designing solutions

• Curiosity about people and a deep drive to understand user behavior
• Evidence over ego: designs are shaped by user feedback
• Purpose‑driven craftsmanship: interfaces solve the right problems for the right people

Important note:

if you think you have what it takes to be a great fit in this role but don’t necessarily meet all of these qualifications, please still apply!

Leap Group complies with the ADA and ADAAA. If you need reasonable accommodation to apply, interview, or do the job, please include your accommodation request in the corresponding application question.