Training Manger – Light Commercial Solutions

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.

We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do.

For more information, visit  or follow on Carrier social media at @Carrier.

Carrier Corporation is seeking a proactive and experienced Training Manager to lead the development of technical and professional training programs across our Light Commercial business. This role is critical in ensuring our channel partners are equipped with the knowledge and skills needed to support our products, services, and customer experience standards.

The Training Manager – Light Commercial Solutions is responsible for leading the strategy and guiding teams in the development of training content and programs for Light Commercial solutions to a multi‑facet customer base. This role will work closely with product managers and application engineers as well as the Residential and Commercial training teams and third part partners to develop and provide best‑in‑class training support to our channel partners.

Success will require the ability to work collaboratively with internal teams as well as 3rd‑party vendors and the ability to turn technical and sometimes complex HVAC information into engaging, easy‑to‑understand content. A customer‑focused mindset that is continuously learning, seeking feedback and channel input is essential for success.

This highly visible role will also require strong communication skills and the ability to tailor the message as appropriate for the target audience.

This position follows a hybrid schedule, with 3 days onsite and 2 days remote per week.

• Design and implement training programs for external customers including contractors and disrtibutors.
• Develop curriculum for Light Commercial HVAC systems, controls and installation and service best practices.
• Align training initiatives with business goals, product launches, and regulatory requirements.
• Work collaboratively with the product managers, application engineers, service managers and other key stakeholders as well as SME’s to ensure integrity of content and timely delivery of training courses.
• Work collaboratively with the residential and commercial training teams to develop best‑in‑class training courses, experience and learning platforms.
• Lead training component of the Carrier Commercial Experts program, including evaluating processes, materials, third party trainer sand supporting programs to ensure

• Coordinate in-person and virtual training sessions
• Work collaboratively with My Learning Center and Carrier University to ensure LCML courses are available and easy to find for distributors and contractors.
• Ensure training materials are current, engaging, and technically accurate.

• Partner with Product Management, Engineering, Service, Sales and Marketing to ensure training supports product positioning and technical accuracy.

• Track training effectiveness through assessments, feedback, and performance metrics.
• Continuously improve programs based on learner feedback and evolving business needs.

• Bachelor’s degree
• 3+ years of experience in product marketing, product management and/or training

• Product marketing, product management, or training experience in HVAC, building systems or related field.
• Strong presentation, facilitation, and instructional design skills.
• Familiarity with adult learning principles and digital training platforms.
• Ability to travel up to 30% for training delivery and partner…