Learning Designer

About IHI

Innovative Hematology (IHI) provides comprehensive, holistic care to patients with rare blood disorders and their families. Our experts deliver the highest quality services in bleeding, clotting, and other hematologic disorders.

The Learning Experience Designer supports journey mapping, technical development, implementation, maintenance, and evaluation of education programs using learning systems, e‑learning tools, virtual platforms, and educational resource infrastructure. The role partners closely with the Organization & Talent Development Program Manager, Medical Education Program Manager, clinical leaders, education committee members, subject‑matter experts, quality personnel, and other stakeholders to ensure that education materials are professionally designed, accessible, organized, accurately assigned, tracked, and aligned across platforms.

• Focus on learner design, technical, and systems‑based components of education—including LMS administration and e‑authoring module development, Microsoft Teams education events, reporting, version control, resource organization, and learner experience support.
• Ensure educational content is delivered in a consistent, professional, user‑friendly format while supporting compliance, competency tracking, and continuous improvement of the organization’s education infrastructure.
• Apply adult learning principles, data‑driven insights, and technology‑enabled solutions to enhance how education is delivered and experienced.

• Support enterprise learning by developing, implementing, and maintaining education programs such as new‑hire orientation, annual competencies, skills validation, in‑service education, and continuing education activities.
• Build, format, publish, assign, and maintain education modules within Health Stream or other learning management systems, including courses, quizzes, attestations, competencies, evaluations, and required learning assignments.
• Develop and maintain e‑learning content using instructional design techniques and e‑authoring tools such as iSpring to convert approved PowerPoint presentations and SME‑developed content into professional, interactive, learner‑friendly modules.
• Partner with program managers and subject‑matter experts to ensure modules are complete, clearly formatted, accessible, and aligned with approved learning objectives and competency requirements.
• Support annual competency and new‑hire education workflows by building assignments, tracking completion, generating reports, maintaining documentation, and following up on incomplete or overdue education.
• Maintain accurate education records and reporting, including completion reports, attendance records, competency tracking, certification documentation, and other education‑related metrics.
• Support Teams Education events and virtual learning activities, including meeting setup, calendar invitations, registration support, attendance tracking, presenter preparation, recording coordination, post‑event materials, and basic technology troubleshooting.
• Assist with internal and external education events, including IHIEd, Grand Rounds, professional association conferences, HoII, webinars, workshops, and other education‑related initiatives.
• Maintain organized education resource libraries within approved systems, including naming conventions, version control, folder structure, archived materials, current‑state resources, templates, and standardized formatting.
• Serve as the primary technical expert to align Health Stream, Heme Work/SharePoint, Teams, and other repositories, ensuring staff can easily locate current and approved education materials. Collaborate with IT, clinical leadership, quality, education committee members, and other stakeholders to troubleshoot education technology needs and support the implementation of new education tools or processes.
• Create and maintain education project trackers, calendars, dashboards, and status reports to support planning, prioritization, accountability, and timely completion of education updates.
• Assist with formatting and professional presentation design for education materials, including Power Points, handouts,…