Programs - Energy Auditor

Franklin Energy is a provider of clean energy solutions, combining expertise in strategic consulting, program delivery, product solutions, and design/build services. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future.

The Energy Auditor I is responsible for providing services directly to small business tenants, building owners, and other utility customers. The role includes conducting walk-through energy efficiency assessments, installing energy efficiency equipment and products, and increasing customer awareness and participation in rebate programs. The position requires expert advice and coordination, customer service, and promotion of energy efficiency programs.

• Promote the energy efficiency program to customers through scheduled energy assessments
• Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
• Deliver professional, high-quality services to utility customers
• Complete walk-through energy assessments of properties that identify key natural gas and electric saving opportunities (all living space, basement, attic, and exterior perimeter of building)
• Install energy‑saving devices including energy efficiency lighting, programmable thermostats, and hot water saving devices
• Clearly explain and articulate energy assessment findings to building owners, including explanation of energy efficiency rebates
• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers
• Identify and provide documentation of on‑site opportunities for energy efficiency and provide follow‑up to customers as required
• Discuss technical elements of energy consuming equipment (lighting, HVAC, hot water systems, building and pipe insulation, and air sealing)
• Enter data into spreadsheets and databases to determine energy savings and to manage current projects, collaborating with engineers as required
• Maintain professional appearance appropriate for a representative of our organization and the utility
• Build quick rapport with customers, initiating conversations regarding energy usage at the facility
• Provide written summary reports directly to the customer and summary reports to the client/Program Manager
• Work in a team atmosphere and collaborate on continuous improvement of operations year after year
• Lead presentations promoting energy efficiency programs for targeted groups
• Perform direct installation of faucet aerators and LED lamps and other direct‑install measures in qualified customer facilities
• Conduct inventory counts and submit inventory reports as requested by management
• Assure cleanliness and organization of warehouse locations and fleet vehicle parking areas, regularly assisting with the cleaning and organization of those areas
• Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, keeping them clean and orderly
• Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request
• All other duties as assigned

• Associate's degree or equivalent experience
• Residential building construction
• Heating and Air Conditioning System install, sales, or service
• Other energy efficiency designations or certificates
• Advanced Home Energy Professional (HEP)
• Building Analyst
• Envelope Professional
• Residential Building Envelope Whole House Air Leakage Controller Installer
• Heating, Air Conditioning, and Heat Pump
• Air sealing and building insulation experience
• Customer Interview & Sit Down – articulate findings and recommendations
• BPI Fundamentals or above is a requirement
• 1–2 years of experience in marketing, community organizing, or a related field – preferred

• Strong interpersonal, interviewing, and communication skills
• Ability to handle a wide work variety in a fast‑paced environment
• Strong data entry skills in tracking systems/databases
• Detail‑oriented, organized, self‑starter with ability to prioritize workload
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Effective verbal and written communication with customers, clients, and employees
• Knowledge of mathematical concepts such as fractions, percentages, and ratios
• Committed to diversity and inclusion
• Reliable transportation

• Valid driver's license

• Willingness to travel up to 75%

• Required to sit, stand, walk, talk, and hear; manage tools and controls
• Ability to lift up to 40 pounds
• Moderate noise level
• Exposure to fumes and/or airborne particles and potential shock risk

Note:

Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

An Equal Opportunity Employer.