Technician - Generator - Level I

Location:

Indianapolis, IN, United States

• Primary Responsibilities:
  • Troubleshoot, repair, and service equipment generators (diesel and/or gas engines, transfer switches, switch gear, etc.), air compressors and HVAC units using proper tools and procedures.
  • Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts.
  • Maintain customer satisfaction by ensuring customer needs and deadlines are met.
  • Complete all scheduled repairs in a safe and efficient manner.
  • Follow contamination control and HAZMAT rules and regulations.
  • Adhere to all safety rules and maintain quality housekeeping in work area.
• Supervisory Responsibilities:
  
  No formal responsibility for supervising others.

• Position Requirements
  • High School diploma or GED or equivalent work experience.
  • 3 years or more of mechanical experience with engines/generators.
• Preferred
  • 5 years or more experience with engines/generators, preferably Caterpillar equipment.
  • Experience with transfer switches, switch gear, and uninterrupted power source (UPS) equipment.
• Knowledge, Skills, And Abilities
  • Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems.
  • Strong communication skills, including verbal, written and listening skills.
  • Strong multitasking abilities, detail-oriented and self-motivated.
  • Excellent customer service skills.
  • Professional demeanor with both internal and external contacts, including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization.
  • Strong computer skills and experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/Mac Allister/Michigan Cat systems.
  • Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment.
  • Ability to work in a fast-paced, high-pressure, deadline-driven environment.
  • Ability to work overtime and weekends as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional confined sitting (at computer, in car, etc.).
• Occasional non-confined sitting (able to move about at will).
• Frequent standing or walking.
• Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination.
• Frequent repeated bending, crouching, stretching, up and down stairs, or crawling.
• Frequent unaided lifting of objects up to 20 pounds; occasional unaided lifting of objects up to 75 pounds.
• Frequent working at heights (such as scaffolding, rooftops, or ladders).
• Frequent communication with other individuals, must be able to exchange accurate information when speaking with customers, coworkers, and/or vendors.
• Frequent use of near and far vision acuity, must be able to identify objects within two feet or less and at a distance of 20 feet.