Project Manager, Program ​/ Project Manager, Operations Manager

Project Manager

Department: Project Management

Employment Type: Full Time

Location: Indianapolis, IN

Reporting To: William (Bill) Thomas

Project Manager responsible for the full life cycle (proposal-initiation-execution/control-closeout) of design engineering, commissioning, energy optimization, sustainability, or engineering/construction projects. Responsible for maintaining a Superior Client Experience, colleague engagement, and Financial Sustainability targets.

Position manages medium to large‑sized projects with fees up to $500,000, often requiring multi‑practice support. Also focuses on client management and business development, expanding relationships with new and existing clients.

• Maintains clear knowledge of HEAPY Corporate Vision, Mission, and Core Values and demonstrates awareness of how those objectives relate to all position responsibilities.
• Continually advances technical education and personal development aligned with OKRI goals.
• Guides HEAPY service delivery consistent with the appropriate service operating procedures and identified milestones.
• Participates in project costing and bid preparation to the extent required.
• Reviews assigned project(s) after award to HEAPY to define project scope, determine work procedures/sequences, and develop schedules, budgets, resource planning, client communication plan, and progress billing points.
• Establishes Client – HEAPY – Architect – Construction Manager liaison network to keep all parties informed of project communication, planning, schedule, and work progress.
• Collaborates with the Practice Director, Operations Manager, and Practice Technical Leader to form a project work team, assign responsibilities, and ensure tasks are initiated and completed according to schedule.
• Submits documents to federal, state, and local authorities for code compliance review and obtains the various permits required.
• Holds regularly scheduled project progress review meetings to ensure that:
  • A project contract’s terms, conditions, and specifications are being met.
  • Project personnel adhere to federal and state regulatory requirements and company policies.
  • Delays and cost overruns, at best, are minimized; at worst, kept to a minimum.
  • Resource requirements, equipment, materials, and quality problems are recognized for timely intervention and resolution.
• Represents the HEAPY culture, maintains colleague morale, and interacts appropriately with client counterparts.
• Ensures information for progress billing purposes is submitted correctly and on time.
• Meets with client management as necessary during a project’s terms to resolve issues and upon completion to obtain final client approvals.
• Participates actively in the client feedback process and maintains a leadership role in understanding client comments, positively engaging with the client when opportunities to improve performance are identified.
• Maintains a continuing business relationship with assigned clients as part of ongoing business development efforts.
  • Reports client management activities and opportunities using CRM system.
• Typically engages directly in design and maintains design oversight and leadership relating to discipline/expertise for projects managed.
• Other duties as assigned.

Normally requires a 4‑year degree in Engineering and typically 10–15 years of experience in design engineering. Professional registration is preferred. Prior job assignments typically include project engineering and Project Manager I responsibilities.

• Ability to remain sedentary at desk for long periods of time while operating a keyboard and using a computer screen.
• Ability to communicate in person and via phone with other individuals.
• Possession of reliable transportation to and from the project.
• Ability to work in all elements of indoor and outdoor environments including heat, cold, rain, snow, wind, etc.
• Ability to access all areas of the jobsite with activities that include ascending/descending stairs, scaffolding, ladders, navigating elevation changes, etc.
• Capable of working in physical positions that may include kneeling, sitting, standing, squatting, bending over,…