Slot Attendant

Essential Job Functions

• Monitor the operation of slot machines and participate in the payout of manual jackpots and restocking TITO printers.
• Troubleshoot issues with the sports wagering kiosks, such as ticket jams.
• Understand and apply company internal controls, policy and procedure.
• Protect company assets.
• Compliance with Title 31, including:
  Multiple Transaction Logs, Currency Transaction Reports, Suspicious Activity Reports, W2
  
  Gs, etc.
• Meet tasks and responsibilities assigned by the Marine and/or Security departments during times of emergency or otherwise.
• Sign new players up for Reward Card Accounts.
• Utilize casino management system computer functions, i.e., making Reward cards, point redemption and issuing comps.
• Make reservations for quests.
• Know all amenities, events and promotions throughout the property.
• Circulate through the casino floor and have a positive interaction with customers.
• Provide service to internal and external customers reflecting the company culture of Satisfaction, Togetherness, Appreciation and Recognition (S.T.A.R.).
• Immediately inform on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity that you commit, witness or become aware of; must report pursuant to company Self-Reporting Policy.

• Perform miscellaneous duties as assigned by management.

• Experience required:
  Customer Service Experience.
• Education required:
  
  High school diploma or equivalent.
• Skills, Knowledge and/or Abilities required:
  Good math skills; ability to communicate effectively with guests and employees; computer skills. Ability to work in a fast-paced environment and follow directions amid distractions.
• Licenses, Certifications, Bonding, and/or Testing required:
  Indiana Gaming Commission Occupational License – Level 2.
• Other specialized requirements:
  Ability to move around casino floor during entire shift; ability to work any shift; ability to lift and carry up to 55 lbs. on a regular basis.