Slot Attendant

Job Details

• Monitor the operation of slot machines and participate in the payout of manual jackpots and restocking TITO printers.
• Trouble‑shoot issues with the sports wagering kiosks, such as ticket jams.
• Understand and apply Company internal controls, policy, and procedure.
• Protect company assets.
• Comply with Title 31, including:
  Multiple Transaction Logs, Currency Transaction Reports, Suspicious Activity Reports, W2
  
  Gs, etc.
• Meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise.
• Sign new players up for Reward Card Accounts.
• Utilize casino management system computer functions—making Reward cards, point redemption, and issuing comps.
• Make reservations for quests.
• Know all amenities, events and promotions throughout the property.
• Circulate the casino floor and interact positively with customers.
• Provide service to internal and external customers reflecting the company culture of Satisfaction, Togetherness, Appreciation and Recognition (S.T.A.R.).
• Immediately inform on‑site IGC Agent, Security, and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity that you commit, witness or become aware of; report pursuant to company Self‑Reporting Policy.

• Perform miscellaneous duties as assigned by management.

• Experience:
  
  Customer Service Experience.
• Education:
  
  High school diploma or equivalent.
• Skills, Knowledge and/or Abilities:
  Good math skills; ability to communicate effectively with guests and employees; computer skills; ability to work in a fast‑paced environment and follow directions amid distractions.
• Licenses, Certifications, Bonding, and/or Testing:
  Indiana Gaming Commission Occupational License – Level 2.
• Other Specialized Requirements:
  Ability to move around casino floor during entire shift; ability to work any shift; ability to lift and carry up to 55 lb. on a regular basis.