Event Merchandise Supervisor- Special Events

LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360‑degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports;

collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit  and follow us on Facebook, Twitter and Instagram @The Legends Way .

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360‑degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports;

collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit  and follow us on Facebook, Twitter and Instagram @The Legends Way .

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer‑centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in‑venue, e‑commerce and pop‑up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand.

Different guests want different things, and we are here to build and provide a tailored retail experience.

The Event Supervisor will be responsible for supervising all activities within the event while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the Program Manager.

• Assist in managing event staff and perform special projects as requested
• Responsibilities include training and working with team, assigning, and directing work; appraising performance; addressing guest complaints, resolving problems
• Prepare daily line schedules for associates
• Ensure that proper procedures are followed including but not limited to maintenance of the cash log and accurately keeping all other financial/ticketing system records as required
• Ability to work and coordinate with internal departments including Sales and Marketing and Human Resources
• Ensure staff compliance with established guest experience, security, sales, and record keeping policies and procedures
• Assist in the Setup and breakdown of all events
• Work in multiple roles, including warehouse, front of house or with client relations
• Inform staff of any changes in policy, procedure, and operations
• Liaise between Legends Global Merchandise and partners, including building security and maintenance
• Complete other duties as assigned by management

• All applicants must be at least 18 years of age
• High school diploma or equivalent. Some college preferred.
• Minimum of three years relevant industry experience required; prior supervisory experience strongly preferred
• Proven operational experience…