Floorplan Specialist ; NextGear Capital
Listed on 2026-09-14
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Entertainment & Gaming
Customer Service Rep
This is a Hybrid role with a requirement to work from the Carmel, IN office twice a week, Thursdays are mandatory in-office days.
Shift: Monday--Friday 11:30AM-8PM EST.
Essential Duties and ResponsibilitiesDemonstrated proficiency in the following basic floor planning workflows:
Specific Source or Universal Source Manual Flooring
Account Portal Flooring or Day 1 Universal Source Flooring
Universal and Specific Source Pending Follow-Up
Review, process, and follow up on floorplan requests as required by your designated workflow in accordance with policy and procedure and within established service levels
Meet additional weekly/monthly individual and departmental objectives as directed
Other tasks and duties as assigned
Able to communicate with clients and team members effectively and professionally
Client service attitude/skills
Self-motivated, independent, and able to utilize training and resource materials
Use Microsoft Excel, Word, and Outlook at a satisfactory pace
Must be able to multi-task and complete projects within the deadlines given
Must be efficient, accurate and swift with Keyboard
High School Diploma/GED
Generally, less than 2 years of experience
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