Festival Liaison, Artist Relations

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Our employees are distributed across four main hubs:
Los Angeles, California, Boulder, Colorado, New York, New York, & Salt Lake City, Utah.

The Festival Artist Relations Liaison acts as a Festival host for an assigned group of guests and artists who have been invited to participate in the official Sundance Film Festival program.

Working closely under the direction of the Director and Manager of Artist Relations, and with the support of the Associate Manager, you will support Sundance Institute’s commitment to providing an excellent experience for our artists throughout the months leading up to the Festival, during the Festival itself (including both live and online screenings and events), and post-Festival during wrap, while playing an integral role in Festival operations.

Developing working relationships with invited filmmakers, jurors, panelists, lead artists and other Festival guests; managing high-volume communications under tight deadlines; and keeping organizational systems updated.

Collecting, entering, and maintaining accurate guest and artist information in the Festival Post Acceptance Form (PAF), the Festival Content Management System (CMS) and across various Airtable bases.

Serving as point on all communications about the Festival and acting as facilitators at theaters or event venues in-person, on the phone, via Zoom, or on our online Festival platform, including providing resolution and trouble-shooting.

Acting as a responsive Festival lead for each filmmaker, juror, panelist, lead artist or other Festival guest, including providing a Festival orientation, and being on call 24/7 to ensure guests and artists have all the critical information and support they need before, during, and after the Festival.

Serving as an operational team member and being available for all relevant meetings, screenings, and events pertinent to Festival guests and artists.

Responsible for all guest and artist benefits, which may include; screening tickets, artist packages, credentials, passes, stipends, booking travel, arranging lodging, coordinating ground transportation, and mailing Festival materials and items.

Providing general onsite support with all Artist Relations Festival guests wherever needed, in addition to guests in their assigned categories.

Act as Filmmaker/Artist lead for internal departments across the Institute including Festival Programming, Press Office, Marketing, Theater Operations, Events, Tech Exhibition, Advancement, and Safety & Security.

Collaborating with and leading department volunteers during the Festival.

Gathering Festival guest and artist information for Festival publications and online site, and proofreading content before print and launch.

Accurately tracking and maintaining assigned category budget.

Supporting activity within the Artist Relations office within Festival Headquarters during the Festival, as needed

Writing a complete wrap report, that includes archiving relevant documents and information in the Festival database, department folders, and appropriate tracking documents.

Coordinating thank-you emails and post-Festival surveys for guests and artists, and finalizing any outstanding correspondence, and department accounting.

Legal authorization to work in the United States.

2 years experience in operations around guest and artist relations including, communication, travel, benefits, hosting and operational support, or related.

Outstanding verbal, written, and interpersonal communication skills to work effectively with a variety of people.

Excellent organizational skills including the ability to prioritize.

Ability to maintain confidential information.

Working knowledge of databases along with proficiency in Zoom and Google…