Correspondent Services Analyst

Overview

Purpose. The Correspondent Services Analyst is responsible for the daily processing of member and internal bank transactions with a strong focus on accuracy and timeliness. Assist members with inquiries and help internal departments resolve discrepancies while delivering outstanding customer service. Position will have a specific focus but be cross trained to support other Correspondent Services’ roles.

Transaction Processing and Inquiries (75%)

• Safekeeping Focus
• Work with members and custodians to ensure all transactions, including security settlements, pledges/releases and corporate actions, are processed accurately and timely.
• Process the daily income files, including researching and correcting all income exceptions.
• Work with members and custodians to research and resolve income discrepancies.
• Wire Focus
• Ensure timely and accurate processing of all wire transfer requests.
• Ensure timely and accurate processing of daily ACH activity.
• Perform the daily wire system shutdown.
• Assist members with questions related to account activity.
• Complete daily manual DDA entry and perform second review for completeness and accuracy.

Compliance, Security and Reporting (20%)

• Safekeeping Focus
• Perform a daily cash and position reconciliations between IFS and Citibank.
• Maintain and update safekeeping procedures.
• Assist with testing required from internal or vendor systems to maintain operational integrity of the safekeeping process.
• Collaborate with the Correspondent Services Specialist to ensure member authorization lists are updated and accurate.
• Wire Focus
• Monitor the Bank’s Federal Reserve account and coordinate the release of wires to prevent daylight overdrafts.
• Register and participate in all required FRB and Finastra tests.
• Maintain and update wire and ACH procedures.
• Ensure member authorization lists are updated and accurate.
• Responsible for the issuance of member test keys.
• Review potential OFAC matches.
• Monitor ACH activity to ensure compliance with NACHA guidelines.
• Participate in annual EPCOR audit.

Billing and Funding (5%)

• Safekeeping Focus
• Fund the Citibank account daily and determine the target balance to maximize ECR credits.
• Review the monthly Citibank billing statement for accuracy.
• Wire Focus
• Fund the commercial bank accounts daily.
• Complete and verify monthly ACH member billing.

Business

• Job Knowledge

General

• Decision Making/Judgment
• Dependability
• Productivity

People

• Communication

• BS in Business Administration, Finance, or other closely related field.
• Three years’ experience working in a financial institution, preferably in funds transfer, safekeeping, or accounting functions.
• Excellent communication skills.
• Ability to prioritize and strong organizational skills.
• Experience using Microsoft software, including Power BI.
• Must not have been convicted on any civil or criminal charges that would suggest a risk to Bank security.
• Ability to work beyond normal Bank hours as business needs dictate.
• Ability to work full-time.
• Ability to uphold and model the Bank’s Guiding Principles.

Hiring Range: $74,000 - $87,000

Hiring ranges reflect the base salary that the Bank reasonably expects to pay for a given role and is not inclusive of annual incentive award opportunities, retirement benefits or the value of other health and welfare or other ancillary benefits. We consider many factors when determining base salaries such as individual background and experience, the competitive environment, education, particular skill set(s), and industry and institutional knowledge.

FHLBank Indianapolis is an Equal Opportunity Employer.