Finance & Insurance Manager

Job Description

Glass Capital Motors, LLC, located in the heart of Dunkirk, Indiana, is looking for a dynamic and experienced Finance & Insurance Manager to join our dedicated team. We pride ourselves on fostering a positive and inviting atmosphere where both our employees and our customers feel valued. As a key leader within our dealership, you'll play a crucial role in shaping our financial success and ensuring a smooth, transparent experience for every customer.

This isn't just a job; it's an opportunity to grow with a company that cares about its people and its community. You'll be instrumental in guiding our F&I department, driving profitability, and upholding the highest standards of service and compliance. If you're ready to bring your expertise to a thriving dealership that values your contributions and offers a stable, supportive work environment, we encourage you to explore this exciting opportunity with us.

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Retirement Plan

Assist customers in selecting suitable financing options by explaining loan products, lease terms, and credit requirements clearly and enthusiastically.

Evaluate customer creditworthiness through detailed credit analysis TILA (Truth in Lending Act) compliance, and loan processing procedures to ensure accurate and compliant financing solutions.

Negotiate terms of auto loans and lease agreements with customers, balancing dealership goals with customer needs to close deals effectively.

Upsell additional products such as extended warranties, insurance packages, and service plans to enhance the customer experience and increase revenue.

Collaborate closely with sales teams to facilitate smooth deal closing processes, including title processing, contract preparation, and document signing.

Maintain comprehensive records of all transactions using financial software while ensuring accuracy in typing tasks and basic math calculation.

Build strong customer relationships through exceptional service, fostering trust and repeat business by managing ongoing communication post-sale.

Proven experience in a finance or management role within the automotive industry.

Strong understanding of dealership financial operations, including F&I products, accounting principles, and risk management.

Familiarity with TILA regulations and compliance standards governing auto financing practices.

Demonstrated ability in negotiation, upselling, and customer relationship management to achieve sales targets.

Excellent leadership, communication, and interpersonal skills.

Proficiency in dealership management systems (DMS) and Microsoft Office Suite.

Subprime experience is preferred.

Ability to train, motivate, and manage a team effectively.

Valid driver's license.