Financial Relationship Banker - Indianapolis

Job Summary

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered to help customers achieve their financial goals and to grow our consumer and business relationships.

• Provide excellent customer service and effectively resolve customer issues.
• Retain and grow consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.
• Identify opportunities to grow customer relationships through pre‑set appointments, Centers of Influence, a disciplined sales process, new customer follow‑up programs, and sourcing referrals from customers, bank colleagues and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educate customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintain up‑to‑date knowledge of all products, services, technology and policies.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Perform other duties as assigned.

• High School Diploma or GED.
• Minimum of 1 year of customer service and sales experience in banking, financial services, or goal‑driven retail sales, or business‑to‑business sales experience.
• Military service in an administration, contracting, civil affairs or similar role is acceptable.

• Subject to additional background check requirements, including fingerprinting as required by NMLS regulations.

• Bachelor’s Degree and at least 1 year of customer service and sales experience in banking, financial services, or business‑to‑business sales.
• Proven ability to build, deepen and retain relationships.
• Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service and presentation skills.
• Excellent verbal and written communication skills.
• Comfortable with technology such as mobile services and online banking.
• Knowledge of consumer and business deposit products.

Office – branch network. This position is exempt from overtime pay.

Applicants must be currently authorized to work in the United States on a full‑time basis and Huntington will not sponsor immigration benefits for this position.

Huntington is an Equal Opportunity Employer.