Relationship Banker - Teller

Summary

Responsible for focusing on client solutions to their banking needs while processing transactions and following established bank policies and procedures. Delivers a positive client experience with each interaction.

• Operate cash drawer and accurately process client transactions
• Promote the bank’s products and services through referrals
• Provide solutions to clients’ needs via phone and face‑to‑face interactions
• Contribute to a positive working environment that facilitates exceptional service, expanding profitable client relationships and employee engagement
• Strive to meet/exceed established Department and individual goals while taking ownership of achieving those goals
• Ensure continuous training and development for self
• Follow policies and procedures to protect the bank from risk and exposure
• Actively use the Entrepreneurial Operating System (EOS) to align business goals, drive accountability, and ensure effective communication across teams
• Alliance Bank core values:
  Be Responsive, Have Integrity, Be Secure, Deliver Value, Be Reliable
• Building Relationships
• Problem Solving
• Accuracy
• Attention to Detail
• Identify client needs

This position has no supervisory responsibilities.

This position may require travel by vehicle to Alliance Bank Offices dependent on staffing needs. This job operates in a clerical office setting and routinely uses standard office equipment. This position requires manual dexterity and the ability to lift, bend, or stand as necessary.

This may be a full‑time or part‑time position. Full‑time employees must work 38–40 hours per week on average to maintain full‑time status. Part‑time must average under 30 hours per week annually.

• High school diploma or equivalent required
• No experience required; customer service preferred

Alliance Bank is an Equal Employment Opportunity Employer.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Competitive hourly pay: starting $14.50 hourly (entry level, no experience)
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Training and career development opportunities

• Enjoys helping people and building relationships
• Pays attention to detail and values accuracy
• Communicates clearly and confidently
• Likes solving problems and thinking on their feet
• Brings positive energy to the team

• High school diploma or equivalent
• Customer service experience is a plus but not required
• Professional office setting
• Standing, sitting, and interacting throughout the day
• Occasional travel between office locations

Alliance Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all.