Loan Coordinator

Loan Coordinator / Lender Liaison (Mortgage Operations) – Remote | U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

At Pavago, one of our clients is hiring a Loan Coordinator / Lender Liaison to manage loan files and ensure they move efficiently from submission through closing
.

You’ll serve as the primary coordination point between lenders, underwriters, and internal teams
, maintaining clear visibility across every active loan and ensuring documentation, conditions, follow-ups, and deadlines stay on track.

This role is ideal for someone with experience in:

• Mortgage operations
• Loan processing
• Loan coordination
• Lender communication
• Real estate financing

If you’re highly organized, proactive with follow-ups, and comfortable managing multiple deadline-sensitive loan files simultaneously, this role is a strong fit.

Lender Communication

• Serve as the primary point of contact with lending partners.
• Maintain consistent communication throughout the loan lifecycle.
• Follow up on:
• Outstanding documentation
• Underwriting conditions
• Lender requests
• Pending approvals
• Communicate updates clearly to internal stakeholders.
• Escalate issues proactively to prevent funding or closing delays.

Loan Pipeline Management

• Track active loan files from submission through closing.
• Review loan reports and lender updates daily.
• Maintain accurate visibility into:
• Current loan status
• Outstanding conditions
• Required documentation
• Upcoming deadlines
• Next steps
• Identify bottlenecks before they impact closing timelines.
• Ensure every active loan has clear ownership and follow-up.

Internal Team Coordination

• Coordinate with internal teams to gather required documentation.
• Manage responses to lender and underwriting requests.
• Support timely submission of loan packages and updates.
• Follow up proactively on outstanding internal items.
• Keep stakeholders aligned on deadlines, requirements, and closing timelines.

Documentation & File Management

• Maintain complete and organized loan files.
• Ensure lender correspondence and documentation are properly recorded.
• Keep CRM and loan management systems accurate and current.
• Verify file completeness before important milestones.
• Maintain clear records throughout the entire lending process.

Closing Coordination

• Monitor loans approaching closing.
• Confirm outstanding conditions are addressed on time.
• Coordinate final requirements between lenders and internal stakeholders.
• Maintain visibility into expected closing and funding timelines.
• Help prevent last-minute delays caused by missing documentation or communication gaps.

Process Improvement

• Identify inefficiencies in loan processing and lender communication.
• Recommend improvements that reduce:
• Processing delays
• Communication gaps
• Missed follow-ups
• Loan cycle times
• Help develop standardized workflows for pipeline management and lender coordination.

You:

• Have successfully managed loans from submission through closing.
• Understand lender and underwriting workflows.
• Proactively follow up rather than waiting for reminders.
• Can manage multiple active files without losing accuracy.
• Stay organized when priorities and deadlines change quickly.
• Communicate confidently with lenders, underwriters, and internal stakeholders.
• Notice missing documentation and potential delays early.
• Take ownership of keeping every loan moving forward.

• Proven experience in:
  • Loan coordination
  • Loan processing
  • Mortgage operations
  • Lender liaison
  • Similar lending roles
• Strong understanding of the U.S. mortgage or lending process
  .
• Experience managing loan files from submission through closing.
• Excellent written and verbal English communication.
• Strong organizational and project management skills.
• Ability to manage multiple active loans simultaneously.
• Experience with:
  • CRM systems
  • Google Docs
  • Google Sheets
  • Google Calendar
• Strong attention to detail and deadline management.
• Ability to work independently in a remote environment.
• Reliable internet connection.
• Availability for 30+ hours per week
  .

• Experience with:
  • DSCR loans
  • Non-QM loans
  • Investment-property financing
• Experience supporting real estate investors or investment-property transactions.
• Familiarity with:
  • Enc…