Veterans Service Representative; Fiduciary Service Specialist

Veterans Services Representative (Fiduciary Service Specialist)

You will serve as a Veterans Services Representative (Fiduciary Service Specialist), making factual quasi-legal and subjective determinations in the administration of beneficiary estates. You will protect beneficiary rights, handle routine legal matters, identify legal questions, apply knowledge of benefit programs and entitlement criteria, input data to generate awards, and authorize payments.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 07/09/2026.

• For a GS-10 position you must have served 52 weeks at the GS-09 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

You may qualify based on your experience and/or education as described below:

• Specialized
  
  Experience:
  
  One year of Specialized Experience which is equivalent to the GS-09 level. Specialized experience is defined as experience (1) Applying federal, state, and local laws regarding benefit programs; (2) Conducting interviews to evaluate eligibility for benefits and services; (3) Applying state laws pertaining to conservatorship and estate administration; and/or (4) Knowledge of fiduciary and field examination programs sufficient to protect beneficiary's assets;
  
  (as described in the How You Will Be Evaluated section of this announcement).
  OR
• Education Substitution
  :
  Applicants may also combine education and experience to qualify at the GS-10 level. Only graduate education in excess of two full years can be used to combine with experience. The combination of experience and education must total at least one year. [To compute your combined total, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education by 45.
  
  Add the two percentages. The total percentage must equal at least 100% to qualify.
  OR
• Combining Education & Experience
  :
  If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement.  for more information.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when incorporating part-time employment in your resume you must specify the average hours worked per week.

The work is sedentary in an office setting. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, etc. No special physical demands are required to perform the work. Travel may be required in order to assist with training and/or outreach.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://(Use the "Apply for this Job" box below)..