Permit Coordinator

Company Description

The Town of McCordsville is a local governmental entity serving residents and businesses in McCordsville, Indiana. Located at 6280 Vail Road, McCordsville, IN, the Town provides municipal services and supports community growth and development. Town staff work collaboratively to ensure efficient operations, responsive public service, and compliance with local regulations. Employees have the opportunity to contribute directly to the quality of life and infrastructure within a growing community.

• Compliance with the Code of Conduct and Ethics as outlined in the Employee Handbook.
• Adhere to strict confidentiality and highest ethical standards.
• Interacts daily with contractors and/or developers on several Town projects, predominantly residential, during construction to ensure construction per approved plans, Town standards and specifications as well as state and federal codes.

• Conducts plan and permit reviews for code compliance.
• Issues permits, payment invoices, and Certificate of Occupancies.
• Answers routine procedural inquiries from the general public and applicants regarding permitting, inspection procedures, and code questions.
• Tracking of individual PUD and other Architectural requirements are met by incoming projects.
• Tracking of Anti-monotony standards for incoming projects.
• Ability to read and understand the purpose of different construction documents and maps.
• Assists with the development and implementation of the Town’s inspection software.
• Develops standard operating procedures to ensure tasks are completed correctly.
• Assists town staff with Code Enforcement procedures.
• Provides backup support to the Administrative Assistant by cross-training on essential departmental administrative functions and assisting with those duties as needed to ensure continuity of operations.
• Other duties assigned by the Building Commissioner, Assistant Director of Planning, or Director of Planning & Building

• Ability to manage difficult or emotional citizen situations, responds promptly to citizen needs, solicits resident feedback to improve service, and responds to requests for service and assistance.
• Follows Town and Department policies and procedures, completes administrative tasks correctly and on-time, supports organization’s goals and values, and respects diversity.
• Follows instructions, responds to management direction, takes responsibilities for own actions, keeps commitments, and completes tasks on time or notifies appropriate person with an alternative plan.

• Assess own strengths and weaknesses, pursue training and development opportunities, strive to continuously build knowledge and skills, and share expertise with others.
• Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well on their own and in groups, and uses reason when dealing with emotional topics.
• Speaks clearly and persuasively in all situations, listens to others, keeps emotions under control, writes clearly and informatively, can describe code issues in layman terms, and able to interpret applicable code language.
• Ability to make sound and rational decisions including exercising independent judgement within established protocols and guidelines.
• Greets people in a professional manner and provides positive customer service to citizens, business owners, property owners, contractors, developers, buildings, petitioners, etc.

The successful candidate must be comfortable using computers, tablets, and smartphones and common business applications.

Proficient with Microsoft Office applications, including…