Customer Service Representative -Weekend Patient Registration

Overview

Location: Ascension St. Jennings ED

Shift: Saturday/Sunday 7:00 AM - 3:30 PM

Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1
, the industry leader in transforming how hospitals and health systems support patients with cutting-edge technology, automation, and compassionate human care. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

• As a Customer Service Representative in Patient Registration, be the first friendly face patients meet when they check into the hospital.
• Help patients navigate the registration process.
• Answer questions with confidence, clarity, and compassion.
• Gather accurate information quickly in a fast-paced environment.
• Build trust with patients during moments when they may be scared, confused, or overwhelmed.

No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.

• Make a Real Difference:
  You’ll be a calm, helpful presence during stressful times.
• Learn Healthcare from the Ground Up:
  From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills.
• Fast-Paced, Dynamic Environment:
  Move between computer screens, phone calls, and in-person interactions, balancing accuracy with compassion.
• Supportive Team Environment:
  You’ll be surrounded by teammates and leaders who want to see you succeed.

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

This isn’t a sit-back-and-relax desk job—you’ll be on your feet, thinking fast, and making a real impact.

• High School Diploma or GED
• Strong customer service experience
• Ability to pass background check, drug test, and meet vaccination requirements

• Medical or healthcare experience (but not required)

For this US-based position, the base pay range is $14.50 - $18.99 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is evolving — you’ll have opportunities to learn, collaborate, and explore new paths for your career on a growing team.

R1 RCM Inc. is dedicated to equal employment opportunity. Our employment practices, including recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any protected characteristic. We are committed to providing a workplace free from harassment based on protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at  for assistance.

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