Field Service Representative II; Warsaw

Position: Field Service Representative II (Warsaw IN)
Location: Pierceton

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges.

While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy:  applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Field Service Representative II (Warsaw IN)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with 3M customers daily and is responsible for building, cultivating and maintaining superior customer relationships.

Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.

As a Field Service Representative II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

* Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions

* Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery

* Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed

* Loading and unloading medical equipment from company vehicles.

* Attending training and other scheduled business functions which will require commercial air travel

* Filling in for Field Service Lead as applicable to ensure business continuity and local team daily guidanc

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

* High School Diploma/GED or higher

* Requires a minimum of 3 years of work experience in a customer facing or service-related field

* Current, valid Driver's License

Additional qualifications that could help you succeed even further in this role include:

* An associate degree or higher

* Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties

* Ability to meet physical requirements of the position through…