Social Worker-MSW LCSW

Position Title:

Social Worker - MSW LCSW

Location:

Gateway Plaza Shift: Full-Time, Days

Position Overview: The Virtual Integrated Social Work team is a compassionate group dedicated to helping patients overcome barriers to care through timely virtual support, resource navigation, and community connections. This role involves meeting with patients and families, collaborating with healthcare teams to facilitate safe and effective care, and providing expert psychosocial assessments and interventions. The Social Worker supports patients across the continuum of care, including complex discharge planning, crisis intervention, and addressing social determinants of health.

• Meet with patients and families to assess psychosocial needs and provide counseling.
• Assist in developing educational materials for team members, patients, and families.
• Serve as a resource and role model for students, interns, LBSWs, and LSWs.
• Participate with the clinical team in developing treatment plans to resolve psychosocial issues and meet patient needs, including consulting on mental health diagnoses.
• Effectively communicate and collaborate with all members of the healthcare team to ensure safe, timely, and resource-appropriate care.
• Interpret and communicate complex patient and family needs, modeling caring practices for caregivers.
• Assess psychosocial risk factors based on prior functioning, support system adequacy, reactions to illness, and coping abilities.
• Counsel patients and families regarding emotional, social, and financial impacts of illness or disability.
• Access and mobilize family and community resources to meet identified needs.
• Conduct mental health assessments upon physician referral and provide therapeutic interventions.
• Lead and coordinate complex discharge planning efforts.
• Serve as the primary contact for cases involving child abuse/neglect, adult/elderly abuse/neglect, institutional abuse, and domestic violence; act as liaison with protective teams.
• Maintain principles and practices of crisis intervention and de‑escalation to manage dangerous or potentially dangerous situations.
• Provide specialized mental health services, including crisis intervention, addiction assessments, and psychiatric referrals.
• Support individuals undergoing acute crises, utilizing de‑escalation techniques to prevent violence.
• Conduct interviews with victims, perpetrators, and family members, applying evidence‑based principles.
• Provide intervention and support for end‑of‑life, guardianship, foster care, and adoption cases.
• Develop and maintain strong relationships with hospital leadership, medical teams, law enforcement, APS/DCS, schools, probation, and community agencies.
• Document all clinical activities thoroughly within electronic medical records.

• Master’s Degree in Social Work (MSW) from an accredited institution.
• Permanent licensure as an LCSW in Indiana is required.
• Certification in Crisis Prevention Intervention (CPI) or equivalent de‑escalation training within 6 months of hire.
• Knowledge of evidence‑based psychosocial assessment, short‑term therapeutic counseling, and crisis intervention for mental health and substance use disorders.
• Understanding of disease processes and human behavior related to health and social needs.
• Strong skills in complex discharge planning for safe patient transitions.
• Knowledge of legal mandates for child and adult protective services at the state and county levels.
• Familiarity with principles of growth and development across the lifespan, including end‑of‑life care.
• Ability to identify decision‑makers and facilitate goals‑of‑care conversations.
• Experience adapting services for geographically, culturally, and financially diverse populations.
• Proficiency in electronic medical record documentation and general computer literacy.
• Ability to respond effectively to violence or threats, utilizing de‑escalation techniques.
• Flexibility to work on‑call and holiday rotations as scheduled.

Benefits Designed for You