Patient Access Rep- Behavioral Health Southside

The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre‑registration, new patient referrals, point of service collections, and other duties as assigned.

The Patient Access Representative is an ambassador to fulfilling our network vision to simply deliver an exceptional experience – with every life we touch.

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast‑paced environment.
• Excellent verbal and written communication skills.
• Ability to multi‑task, have attention to detail, strong organization skills, and a team player.
• Excellent critical thinking skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.