Case Manager

Position Summary

The Case Manager provides skills training and case management services to the identified client. They provide therapeutic services identified in the service plan by the client and/or family to assist the client in their recovery. The Case Manager is an active member of the treatment team.

• Lives out the INcompass Healthcare promise by consistently displaying compassion, treating all with dignity, and providing exceptional care for everyone.
• Incorporates the six principles of trauma informed care throughout all aspects of their work.
• Provides direct service activities to the client and on behalf of the client in accordance with the individualized service plan in accordance with agency policy and procedure.
• Provides crisis management.
• Finds value in collaboration with all treatment team providers and fosters team collaboration to keep the client successful in their treatment.
• Teaches and models skills as identified in the individualized service plan.
• Provides ongoing reassessment as identified.
• Acts as a client advocate and empowers them in their treatment.
• Coordinates communication and services provided by internal and external programs and agencies.
• Complies with documentation requirements according to agency policies.
• Completes administrative tasks, such as attending training, meetings, serving on committees as assigned, engaging in supervision as identified and according to policy.

The Case Manager provides skills training and case management services to the identified client. They provide therapeutic services identified in the service plan by the client and/or family to assist the client in their recovery. The Case Manager is an active member of the treatment team.

• Lives out the INcompass Healthcare promise by consistently displaying compassion, treating all with dignity, and providing exceptional care for everyone.
• Incorporates the six principles of trauma informed care throughout all aspects of their work.
• Provides direct service activities to the client and on behalf of the client in accordance with the individualized service plan in accordance with agency policy and procedure.
• Provides crisis management.
• Finds value in collaboration with all treatment team providers and fosters team collaboration to keep the client successful in their treatment.
• Teaches and models skills as identified in the individualized service plan.
• Provides ongoing reassessment as identified.
• Acts as a client advocate and empowers them in their treatment.
• Coordinates communication and services provided by internal and external programs and agencies.
• Complies with documentation requirements according to agency policies.
• Completes administrative tasks, such as attending training, meetings, serving on committees as assigned, engaging in supervision as identified and according to policy.

• An associate degree in human services, social work, psychology, sociology, or related field and/or equivalent experience (professional and lived experience).
• Preferred bachelor's degree in human services, social work, psychology, sociology, or related field.
• Effective written and verbal communication skills.
• Ability to demonstrate effective engagement skills.
• Ability to work independently.
• Exceptional organizational and time management skills.
• Ability to build and maintain relationships with community partners.
• Demonstrates knowledge and skills related to specific populations as applicable.
• Ability to work as a treatment team member.
• Demonstrates effective decision-making skills, problem solving, critical thinking skills.
• Ability and willingness to travel on behalf of agency behavior and work in a client's home and community setting.
• Demonstrates skill and sensitivity to cultural differences.

• Medical, Dental, and Vision Insurance
• Prescription Coverage
• Company Paid Life , AD&D and Disability Insurance
• Company match up to 4.5% for 401k.
• Generous PTO Plan, no wait period
• Tuition Reimbursement
• Unlimited employee referrals
• Paid holidays