Pharmacy Technician​/Community Health Worker; CHW

Position:Pharmacy Technician / Community Health Worker (CHW)

Location: Liberty, IN

Job :202

# of Openings:1

Pharmacy Technician / Community Health Worker

Schedule: Monday - Friday, :830am to 5pm

Pay: beginning at $21.54

Position Summary

The Pharmacy Technician assists the pharmacist in providing safe, accurate, and efficient pharmacy services while delivering exceptional customer service to clients and healthcare providers. This position supports medication dispensing, inventory management, client communication, third-party billing, and operational activities in accordance with Indiana law, federal regulations, and pharmacy policies. The Pharmacy Technician works under the supervision of a licensed pharmacist and maintains active registration with the Indiana Board of Pharmacy, as required by state law.

The Community Health Worker (CHW) supports Neighborhood Health Center (NHC) in accordance with the policies of the Board of Directors, the CEO, and funding agencies. The CHW is a trusted member and has a close understanding of the community we serve. This trusted relationship enables the CHW to serve as a liaison and build rapport between our clients/families, our clinics/staff, health/social services, and the community to facilitate access to services and improve the quality of healthcare and introduce our clients to all elements of wellness.

The CHW builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. Supervisory Responsibilities

• No supervisory responsibilities

Professional Behaviors and Expectations

• Maintains strict confidentiality of client and organizational information.
• Documents so anyone reading can understand the story; if you didn’t document, it didn’t happen.
• Embraces change, as change is constant. Has a mindset that is open to new knowledge and perspectives.
• Never stops learning and growing. Inspires growth in others.
• Presents a positive attitude.
• Holds oneself and others accountable. Focuses on doing things right and doing the right things.
• Supports team by recognizing and celebrating successes and failures, giving credit publicly, actively participating in team activities, treating team members with respect and dignity.
• Perseveres to the finish.
• Assists, where needed, to meet the needs of the organization, even if it’s not a task that is part of your normal routine. (Examples: office cleaning, shoveling snow off the sidewalk, attending an outreach event, assisting in another clinic) You will not be requested to complete any tasks outside of your scope of practice.
• Ensures compliance with all organizational policies, safety standards, and regulatory requirements.

Essential Duties and Responsibilities Prescription Processing

• Receives and accurately enters new and refill prescriptions.
• Prepares prescriptions for pharmacist verification.
• Accurately labels and packages medications.
• Processes electronic prescriptions.
• Maintains client confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Customer Service

• Assists clients in person and by telephone.
• Resolves routine client questions within the technician scope of practice.
• Directs clinical questions to the pharmacist.
• Communicates professionally with prescribers and clinical staff.

Insurance Processing

• Processes third-party prescription claims.
• Assists with prior authorization coordination as directed.
• Resolves routine claim rejections.
• Collects appropriate copayments and maintain accurate financial transactions.

Inventory Management

• Receives and stocks medication orders.
• Rotates inventory and monitors expiration dates.
• Maintains appropriate inventory levels.
• Remove…