Medical Transport Operations Coordinator

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We asked Dawn, CEO
- Eskenazi Health Center:

Q

What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community?

We asked Dawn, CEO
- Eskenazi Health Center: Q What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community? Employee Q&A

Q

Why Eskenazi Health?

We asked Christia , Chief Human Resources Officer: Q Why Eskenazi Health? Employee Q&A

Date: Sep 8, 2026

Location: Indianapolis, IN, US, 46202

Organization: HHC

Sub-Division:Hospital

Schedule
:

Full Time

Shift
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Varied (Days/Evenings)

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

Non-exempt

The Medical Transport Team Leader provides leadership and support to the medical transport team under the direction of the supervisor.

• Performs dispatch for the Medical Transport Department
• Leads and supports the Medical Transport staff
• Assist with coordinating staff schedules
• Assists supervisor and manager with new hire orientation.
• Assists in conducting interviews and scheduling peer interviews for potential new hires
• Assists and coordinates with manager on hiring, probationary periods and performance reviews
• Oversees the cleaning and maintenance of equipment (i.e. wheelchairs and stretchers)
• Submits monthly reports as directed by the manager
• Trouble shoots the Epic system
• Performs all essential job functions of a transport aide and/or EMT when necessary
• Assists with the activities and educational/clinical experiences of assigned observers and students
• Participates actively in continuing education and medical audit programs
• Demonstrates excellent communication skills
• Report to the scene of automobile accidents when our department’s vehicles are involved
• Oversees wheelchair inventory and roundups

• High School Diploma or equivalent
• Minimum of 2 years as a dispatcher for the department.
• Indiana Certification as an Emergency Medical Technician-Ambulance desired but not required.
• Current Indiana Driver’s license with motor vehicle record that meets Eskenazi Health’s driving policy standards
• Current Indiana motor vehicle insurance
• AHA CPR Certification
• EVOC certification with 6 months of hire

• Must have specific knowledge of:
• practical skills, theory and medical terminology related to basic and some advanced emergency medical care
• principles of human growth and development
• age-appropriate care (i.e. neo-natal, pediatric, adolescent, adult, geriatric)
• Must be able to:
• work effectively under emergency conditions and stress
• drive an emergency vehicle under emergency conditions
• coordinate emergency care with paramedics
• proficiently use and maintain basic and some advanced life support equipment and supplies
• lift up to 35 lbs individually and 175 lbs with a partner
• carry a stair chair 30 yards, up two flights of stairs, then down two flights of stairs with a patient attached
• carry tech box, oxygen equip. bag and ECG monitor up two flights of stairs
• kneel, stoop and crouch for extended periods of time, including kneeling long enough to perform two hundred chest compressions in 2 minutes
• interact in a calm, effective and courteous manner with patients, public, and hospital staff
• follow detailed or general instructions, verbal and written legibly, accurately, and confidentially use and record data
• Must…