Associate Director, Engagement & Diversity Delivery – Pharmaceutical

Identify and operationalize innovative approaches, vendors, and third-party solutions supporting recruitment and retention of representative patient populations
Accelerate clinical trial enrollment and improve retention across clinical trials
Partner across Patient Engagement, Clinical Capabilities, and CDDA to execute therapeutic strategies
Oversee content and vendor performance, share best practices, and resolve issues
Provide financial oversight, evaluate performance, and adjust or stop approaches that do not meet expectations
Promote efficiency, quality, inspection readiness, and timely delivery while influencing cross-functional stakeholders
Operationalize clinical trial recruitment and retention strategies across therapeutic areas
Drive execution of therapeutic and clinical trial strategies using goal-setting frameworks, innovative recruitment and retention approaches, and patient-facing content
Collaborate with Clinical Capabilities and CDDA representatives to create, implement, and measure diversity strategies
Apply community-based research capabilities to increase clinical trial access for representative populations
Identify innovative capabilities, vendors, and third parties and establish KPIs to monitor performance
Ensure culturally sensitive, health-literate deliverables, including recruitment content and investigator/site educational materials
Maintain and expand relationships with patient groups and professional organizations
Ensure compliance with guidelines, best practices, and applicable global regulations
Drive continuous improvement by understanding patient, caregiver, and investigator needs
Lead cross-functional communication and shared learning
Drive adoption of innovative recruitment and retention tactics and proactively mitigate issues
Leverage dashboard data trends for continuous learning and improvement
Engage external vendors and industry representatives to improve recruitment and retention strategies
Create a culture of partnership and shared learning to standardize best practices and improve efficiency

• Bachelor's degree in a scientific or health-related field, marketing, or equivalent degree
• Minimum 5 years experience in clinical trials/drug development or broader pharmaceutical industry
• Broad understanding of the pharmaceutical drug/device development process
• Demonstrated knowledge and experience with project management tools and processes
• Proven ability to lead, influence and deliver to timelines
• Excellent written and verbal communication skills to interact with representative groups and individuals
• Demonstrated organizational and critical thinking skills
• Prior experience managing complex/cross-functional projects
• Strong understanding of clinical drug development processes and task/function interdependencies
• Experience working at and/or with clinical research investigators and representatives
• Demonstrated ability to lead and influence team members and extended team members toward a common goal
• Ability to anticipate and resolve key technical, operational, or business problems
• Ability to drive and generate innovative solutions to increase clinical trial access for representative populations
• Minimal travel required (10-25%)

Demonstrates expertise in clinical trial recruitment and retention strategies, with a strong focus on operationalizing innovative approaches and ensuring compliance with global regulations. Proven ability to lead cross-functional teams and manage complex projects while driving efficiency and quality in clinical trial processes.

• Clinical Trial Recruitment Strategies
• Project Management Tools
• Cross-Functional Collaboration
• Pharmaceutical Drug Development
• Communication Skills

• Clinical Trial Enrollment
• Performance Evaluation
• KPI Establishment
• Community-Based Research
• Innovative Solutions Development

• Organizational Skills
• Critical Thinking
• Influencing Skills
• Problem-Solving

• Patient Engagement
• Diversity Strategies
• Health Literacy
• Compliance Guidelines
• Pharmaceutical Industry