Database Coordinator

Job Description Database Coordinator I - Indianapolis, IN, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $18.73+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthy MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Incumbent is responsible for proper physician database documentation, as well as the maintenance, coordination and communication of physician database information, requiring independent judgment. Incumbent will assist in the organization and implementation of other database-related projects such as maintenance of result keys, expanded phrases, patients, which may involve coordination with other departments.

Daily Duties:

• Maintain physician database used by laboratories, utilizing the fields available to provide additional information to assist in accessioning and delivery of results.
• Set up new physicians and practices, calling the practices to verify information concerning report delivery method, physicians at the practice.
• Maintains manual tracking system of number of new physicians added, physician updated and cases looked at to determine what physician to add to case.
• Communicates physician database additions and changes sales, billing and client service as needed.
• Assist in testing new interfaces, Laboratory Information System changes/updates.
• Helps to maintain patient database through the running of duplicate patient reports, merging patients that can be combined.
• Investigates requests to delete cases from database, deleting when appropriate
• Assists in correcting errors on reports that are identified by the client or internally.

1-2 years experience with computer operations as a system user in a Client Services/Customer Service/Laboratory Services environment.

Hands‑on experience with PC database and word processing programs desirable.

Competency to work under limited supervision in most phases of database management. Typing speed of 40 wpm is desirable.

Database, computer, interface, client service, customer service, word processing

• Good written and oral communication skills.
• Strong organizational skills. Enter data with minimal errors. Excellent troubleshooting skills.
• Typing
• Attention to detail
• Organization
• Time management
• Verbal and written communication
• Technology skills

• High School Diploma or Equivalent (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity

Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.