Patient Service Rep - Primary Care​/Float- East

Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs. This position is vital to giving the patient the "Patient's First" service and treatment they deserve as soon as they walk into our facility.

Primary responsibilities include checking patients in for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, checking patients out, coordinating referrals, and checking insurance eligibility. This position utilizes our electronic medical record system to verify and update patient demographic information as well as posting and balancing payments collected.

• Knowledge of medical terminology preferred
• Strong listening and communication skills
• Ability to work well under pressure in a fast paced environment
• Ability to multi-task, have attention to detail, strong organization skills, and a team player
• Written communication skills necessary for appropriate and accurate documentation
• Demonstrates an ability to use good judgment for maintaining confidentiality
• Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, email, and web based applications