Specialty Pharmacist

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Q

Why Eskenazi Health?

We asked Christia , Chief Human Resources Officer: Q Why Eskenazi Health? Employee Q&A

We asked Dawn, CEO
- Eskenazi Health Center:

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What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community?

We asked Dawn, CEO
- Eskenazi Health Center: Q What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community? Employee Q&A

Date: Sep 14, 2026

Location: Indianapolis, IN, US, 46202

Organization: HHC

Sub-Division:Hospital

Schedule
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Full Time

Shift
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Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

Exempt

The Specialty Pharmacist serves as an essential resource in the delivery of high-quality, evidence- based pharmacotherapy for patients receiving specialty medications through a centralized pharmacy model. The pharmacist leverages strong clinical knowledge across multiple specialty disease states to educate patients, promote adherence, and collaborate effectively with prescribers, Clinical Pharmacy Specialists, Pharmacy Care Coordination Technicians, and Medication Access Specialists.

• Clinical Management and Therapeutic Drug Monitoring
  o Optimizes medication regimens for assigned patients by collecting necessary information needed to evaluate medication therapy and develop patient-specific pharmacotherapy plans, considerate of therapeutic duplication, potential drug interactions or contraindications, therapeutic goals, safety, efficacy, and financial stewardship
  o Develops and helps implement appropriate therapeutic regimens and monitoring plans for patients; carries out therapeutic drug monitoring, drug therapy protocols, and required chart documentation according to departmental or health-system standards
  o Performs and/or supervises transitions of care activities including medication reconciliation, medication education, coordinating follow-up care, and ensuring access to medications
  o Promotes a culture of safety by identifying, mitigating, preventing, and reporting potential or actual medication incidents and adverse drug reactions
  o Communicates issues regarding social determinants of health to the appropriate entity
  o Consistently and accurately enters information/documentation into the electronic health record to facilitate optimal care and to ensure compliance with requirements of accrediting agencies and payers
  o Works collaboratively with interdisciplinary team members to provide patient-centered care
• Customer Service Excellence
  o Provides outstanding customer service to people from diverse racial, ethnic, and socioeconomic backgrounds by following PRIDE standards using the AIDET process
  o Anticipates service needs and proactively resolves issues
  o Communicates with providers, payors, co-workers, and patients to resolve complex insurance issues
  o Assists with the resolution of shipment/delivery issues
  o Resolves crisis situations in a calm, constructive, and professional manner and can assist others in obtaining positive crisis resolution outcomes
  o Performs service recovery, as necessary
• Process Improvement
  o Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes
  o Assists with training and…