School-Based Case Manager

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We asked Dawn, CEO
- Eskenazi Health Center:

Q

What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community?

We asked Dawn, CEO
- Eskenazi Health Center: Q What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community? Employee Q&A

Q

Why Eskenazi Health?

We asked Christia , Chief Human Resources Officer: Q Why Eskenazi Health? Employee Q&A

Date: Jul 30, 2026

Location: Indianapolis, IN, US, 46202

Organization: HHC

Sub-Division:SEMHC

Schedule
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Full Time

Shift
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Days

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.

Non-Exempt

The Care Coordinator provides skills training and development to clients as required by medical necessity. In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as formulates, develops and revises treatment plans. The Care Coordinator advocates for clients to ensure access to needed services which include developing community relationships and resources.

• Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
• Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the person-centered treatment plan
• In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as revises treatment plans
• Provides crisis management and emergency interventions including but not limited to cardiopulmonary resuscitation and approved area-specific crisis intervention techniques
• Reports to treatment team in staffing including but not limited to successes and challenges, assessment of client progress, barriers to success, any level of care changes, etc.
• Meets the agency’s standard of providing the appropriate service at the right time, right place, and right frequency as determined by the client’s level of need
• Meets the agency’s standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy
• Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in person-centered treatment plan as well as by nursing or physician order
• Provides case management including working with family, significant others and community supports to assist clients in meeting goals
• Meets agency requirements for continuing education
• May provide transportation in company provided vehicle and/or personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Eskenazi Health’s vehicle-related accident reporting procedures in vehicle

• Bachelor’s degree required
• If incumbent holds a bachelor’s of social work degree, incumbent must also possess a current, unencumbered Licensed Bachelor’s Social Worker license in the State of Indiana
• Valid Indiana driver’s license and driving record that meets Eskenazi Health’s driving policy requirements

Knowledge

• Basic knowledge of behavioral health
• Basic knowledge of substance use…