Banquet Manager

Do you love the hospitality industry? Looking for an upbeat atmosphere? We are looking for an energetic, creative, driven, and self‑motivated Banquet Manager at the Crowne Plaza Indianapolis Airport
. The Banquet Manager oversees all aspects of banquet operations, ensuring successful event execution and exceptional guest experiences:

• Event Coordination
  :
  Plan and manage all aspects of banquets and events; including setup, food presentation, service, and cleanup.
• Staff Management
  :
  Supervise and train banquet staff: servers, bartenders, and banquet set up—ensuring high quality service and adherence to policies.
• Client Liaison
  :
  Work closely with clients to understand their needs and preferences ensuring that all requirements are met for a successful event.
• Budget Management
  :
  Control costs and manage budgets for events, ensuring profitability while maintaining quality service.
• Cash Handling
  :
  Posting Banquet Checks, Collecting Deposits, and collecting payment. Experience with Amadus, Micros, and Opera is a plus.
• Collaboration
  :
  Coordinate with kitchen staff, sales teams, and other departments to ensure seamless event execution and guest satisfaction.
• Inventory Management
  :
  Oversee the inventory of banquet supplies, including lines, service ware, and beverages, ensuring availability and cost control.
• Quality Assurance
  :
  Ensure that all food and beverage services meet health and safety standards and that the presentation aligns with client expectations.

• Passion for service and the hospitality industry
• A minimum of three (2) years of food and beverage or banquet experience.
• Ability to comply with all health department standards, including certifications
• Ability to work under pressure
• Strong communication and listening skills, excellent speaking, reading and writing skills
• Attention to detail, efficiency, consistency, and organization are a must. Ability to multi‑task
• Reliability, flexibility, and ability to work nights, and weekends on a full‑time basis
• Ability to accurately handle money and credit card transactions
• Must be a self‑starter that is willing to motivate and develop team members.
• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”) through Pay Activ
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

The Crowne Plaza Indianapolis Airport is locally owned and managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award‑winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.