Banquet Captain

Overview

Do you love the hospitality industry? Looking for an upbeat atmosphere? We are looking for an energetic, creative, driven, and initiative-taking Banquet Captain at the Crowne Plaza Indianapolis Airport
.

• A Banquet Captain is the key point of contact for clients and staff during banquet events, ensuring exact standards of customer service and overall event satisfaction.
• Overseeing banquet event setup and ensuring all details are in line with client requirements.
• Coordinating with the kitchen staff and chefs to ensure prompt preparation and delivery of food and beverages.
• Ensuring that the presentation of food and beverages meet the hotel’s standards.
• Directing banquet staff throughout the event, ensuring they provide excellent customer service.
• Addressing and resolving any issues or complaints from guests in a professional and prompt manner.
• Monitoring and managing inventory of supplies and equipment.
• Communicating with clients before, during and after the event to ensure satisfaction and to build relationships for future bookings.
• Providing training and guidance to banquet staff as needed.
• Ensuring compliance with health and safety regulations.

• Proven work experience in banquet or catering management.
• Knowledge of several types of banquet setups and service styles.
• Outstanding leadership, organizational and time management skills.
• Excellent communication skills to effectively deal with clients and staff.
• Ability to remain calm and composed under pressure.
• Understanding of health and safety regulations.
• High school diploma or equivalent;
  Bachelor’s degree in hospitality or related field is a plus.
• Reliability, flexibility, and ability to work nights, and weekends on a full-time basis.

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on demand pay”) through Pay Activ.
• Hotel Room Discounts
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promotion from within.

General Hotels Corporation is an equal opportunity employer. We take part in E-Verify to confirm employment eligibility.