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Hotel Front Desk Lead – Guest Experience & Operations

Job in Florence, Switzerland County, Indiana, 47020, USA
Listing for: Belterra Casino Resort
Full Time position
Listed on 2026-03-05
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: Florence

A premier casino entertainment company in Indiana is seeking a Front Desk Assistant Manager to supervise front office operations and ensure exceptional guest services. The ideal candidate will have strong hotel experience, excellent customer service skills, and supervisory experience. Responsibilities include managing guest check-in/out processes and resolving guest complaints effectively. This position requires a high school diploma or equivalent, with preference for a Bachelor's degree and relevant certifications.
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