Front Desk Agent

Job Summary

Tru by Hilton is seeking a friendly, service-focused Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you’ll help create a welcoming, upbeat experience by handling check-ins and check-outs, supporting reservations, and addressing questions with care and efficiency. If you enjoy being on your feet, working in a fast-paced environment, and taking pride in great guest service, we’d love to meet you.

• MEC Plus Advantage Plan with Dental, Vision, and Supplemental Coverage through Reliance Standard

• Paid Holiday for Full Time/Part Time (upon hire)

• Paid Time Off for Full Time/Part Time (after 6 months of service)

• Nationwide Employee Stay Discounts for hotel brand stays

• Welcome and assist guests during arrival and departure

• Check guests in and out; manage room keys and payment processing

• Answer questions and resolve concerns in a timely, professional manner

• Coordinate with housekeeping and maintenance to support guest needs

• Maintain accurate reservation and guest records