HR Manager

Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.

Bradley Company actively invests in our professionals and their growth. We are guided by our core values: entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.

HR Manager

Overview

The HR Manager serves as a hands-on, player/coach leader responsible for delivering effective, compliant, and people-centered HR support across the organization. This role balances strategic partnership with day-to-day execution—working alongside leaders and the HR delivery team to both lead and actively contribute to core HR functions, including employee relations, compliance, benefits management and administration, and risk management. As a trusted advisor and working leader, the HR Manager partners closely with the COO to translate people strategy into practical, scalable processes while strengthening manager capability and accountability across the business.

This position models a solutions-oriented, service-driven approach by coaching leaders, addressing complex HR matters directly, and stepping in to support operational needs when required. The ideal candidate brings sound judgment, strong business acumen, and the ability to seamlessly shift between strategy and execution while fostering a culture of accountability, consistency, and continuous improvement.

Location: Indianapolis, IN

Work Schedule: Our office hours are Monday – Friday, 8:00am – 5:00pm ET. This role is hybrid, providing 1 remote day a week.

Reports to: COO

• Lead, mentor, and develop the HR and Payroll team, ensuring clear accountability, strong collaboration, and high service standards
• Establish and maintain effective HR workflows, escalation paths, and service delivery expectations across HR functions
• Review and provide guidance on complex HR work, including employee relations cases, payroll exceptions, benefits issues, and compliance matters
• Support team development through coaching, feedback, and performance management, fostering a culture of ownership and continuous improvement
• Partner with the COO on capacity planning, role clarity, and the ongoing evolution of the HR function
• Provide backup support for full-cycle payroll processes as needed, partnering with HR leadership, Payroll, and HRIS to ensure accuracy and continuity
• Support HR projects related to benefits, compliance, HR operations, and process improvement

• Own and lead the employee relations function across the organization, including investigations, conflict resolution, corrective action, and termination review
• Serve as the primary decision-maker and escalation point for complex, sensitive, or high-risk employee relations matters, partnering with legal counsel as needed
• Provide final internal review and approval for disciplinary actions and terminations prior to execution, in partnership with HR leadership and legal counsel as appropriate
• Ensure consistent and fair application of company policies, disciplinary standards, and documentation practices across all lines of business and markets
• Monitor compliance with federal, state, and local employment laws and proactively address risk areas through policy updates, manager guidance, and process improvements
• Lead internal HR audits, personnel file reviews, and compliance assessments to ensure regulatory alignment
• Interpret, enforce, and operationalize HR policies across the organization

• Coordinate annual benefits open enrollment, including employee communications, system setup, vendor coordination, and enrollment audits
• Process qualifying life events, enrollments, terminations, and benefits changes in a timely and accurate manner
• Reconcile benefit invoices with payroll and vendor reports; research and resolve discrepancies
• Partner with Payroll to…