Director of Agentic Leadership Development

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Agentic Leadership Development team sits at the intersection of talent, technology, and organizational transformation – building the future manager operating model for Salesforce's Human + AI era. As Director, Agentic Learning, you'll lead the enterprise strategy that equips 12,000 leaders to orchestrate work across humans and digital labor, driving capability change that's embedded directly into the flow of work – not sitting in a classroom.

This is a hybrid role with three days in office each week.

• Define and evolve the enterprise strategy for agentic manager capability, shifting from traditional programs to AI‑enabled, in‑flow leadership development experiences embedded across the full manager lifecycle.

• Own the strategy, design principles, and roadmap for the Agentic Learning ecosystem, partnering across Talent, Product, Design, and Technology to integrate learning, coaching, and guidance into daily workflows.

• Lead change strategy for large‑scale manager behavior change globally, helping leaders understand, trust, and apply new Human + AI ways of working to increase capacity and execution speed.

• Define success metrics tied to manager effectiveness, AI adoption, leadership behavior change, and talent outcomes – using data and insights to continuously improve the capability system.

• You have 10+ years leading leadership development, manager transformation, workforce transformation, organizational effectiveness, or learning strategy in large, global organizations.

• You have proven success translating enterprise strategy into scalable capability solutions that improve manager effectiveness and business performance.

• You’ve designed or integrated AI‑enabled learning, coaching, workflow, or talent technologies into a leadership or capability ecosystem.

• You bring strong systems thinking and a product mindset, with the ability to connect talent, technology, organizational design, and business outcomes across a complex, matrixed organization.

• You have experience leading enterprise‑level change management for AI adoption or workforce reskilling initiatives.

• You have deep familiarity with learning science, workforce transformation research, or future‑of‑work frameworks.

• You’ve operated as a bridge between learning strategy and technology or product delivery in a fast‑moving environment.

• You bring a track record of executive‑level stakeholder influence and simplifying complex ideas into practical leadership behaviors.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and…