Recruiting Account Manager

Job Details

Location:

Morales Indianapolis West - Indianapolis, IN 46278

Morales Group is a nationally recognized Indianapolis-based staffing and supply chain solutions company. We believe we are here for a purpose – building better futures, one story at a time. Being part of our story means making the world better. Learn more:

The Recruiting Account Manager is responsible for full‑cycle recruitment, relationship management, order fulfillment, and onsite client support. This role blends recruiting expertise with strong account management to deliver quality placements, exceptional service, and high client satisfaction.

• Manage the full recruitment cycle, including sourcing, interviewing, onboarding, and placement.
• Conduct detailed interviews to ensure alignment with job requirements.
• Maintain accurate and timely documentation in Bullhorn and other systems.
• Source candidates through job boards, social media, resume databases, referrals, and community engagement.
• Assist walk‑ins with applications and onboarding.
• Execute daily outbound and inbound calls to maintain a healthy candidate pipeline.
• Coordinate orientations and ensure teammates understand job duties before starting.
• Support job fairs, hiring events, and high‑volume recruitment initiatives.

• Maintain strong client relationships by addressing inquiries, resolving issues, and ensuring consistent quality.
• Conduct onsite check‑ins, new‑start escorts, and pre‑employment tours.
• Partner closely with Operations and Sales to align on open orders, forecasting, and placement strategies.
• Track performance metrics and support quarterly business reviews.
• Communicate future staffing needs to recruitment and leadership teams.
• Coordinate interviews between candidates and client contacts; follow up for feedback.
• Counsel onsite teammates on attendance, performance, and expectations.

• Oversee timekeeping, attendance, assignments, payroll reconciliation, and related reporting.
• Update Bullhorn records for client and employee files.
• Conduct internal audits to ensure compliance with screening and client requirements.
• Maintain accurate weekly payroll reports and update employee assignments.
• Report workplace injuries promptly and support follow‑through until return to work.
• Serve as a Safety Ambassador for assigned clients, including participation in meetings and delivering ongoing training.
• Ensure all responsibilities align with organizational standards and Code of Business Conduct.

• Maintain strong working relationships with all internal departments.
• Assist Operations/Sales with client calls, relationship building, and understanding position requirements.
• Travel to client sites, recruiting events, trainings, and meetings as needed.
• Use independent judgment and discretion to support organizational goals.

• Strong communication and active listening skills.
• Detail-oriented, accurate, and organized.
• Ability to multitask in a fast-paced, high-volume environment.
• Reliable transportation.
• Knowledge of additional languages is helpful.
• High School diploma required; higher education preferred.
• Lives out our core values: humble, courageous, gritty, and a light to others.

• Medical, dental, vision, and life insurance.
• Short-term and long-term disability.
• Paid Baby Bonding Time.
• Competitive PTO.
• 401(k) plan.
• Professional development through workshops and tuition reimbursement.
• 16 paid volunteer hours.
• Passport Program for culture engagement.

Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.