Associate Relations Manager

At One America Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!

• Advise and consult with leaders and associates on a broad range of associate relations matters, including coaching, performance management, conflict resolution, policy interpretation, investigations, corrective action, terminations, and other sensitive employment issues.
• Lead workplace investigations involving policy violations, employee misconduct, workplace concerns, and other complex associate relations matters.
• Thoroughly document investigation plans, interviews, findings, case summaries, and recommendations in a timely, accurate, and high-quality manner.
• Assess facts objectively and develop clear, defensible recommendations that align with company policy, employment practices, and applicable laws.
• Collaborate with HR Business Partners and business leaders to develop solutions that balance business needs, associate experience, compliance requirements, and organizational risk.
• Analyze associate relations trends, workplace concerns, and organizational risks to identify opportunities for proactive intervention and continuous improvement.
• Provide guidance and support related to organizational changes and other sensitive employment related decisions.
• Partner closely with the broader HR team, Legal, Compliance, Security, Fraud, and other stakeholders to ensure consistent and compliant employment practices.
• Ensure consistent application of HR policies, practices, and programs while maintaining compliance with federal, state, employment laws and regulations.
• Partner in the development, interpretation, communication, implementation, and review of employment-related policies, practices, and procedures.
• Develop and facilitate training and educational programs that strengthen leader effectiveness, policy awareness, workplace culture, and compliance.
• Maintain current knowledge of employment law, workplace trends, regulatory developments, and industry best practices.
• Promote a culture of accountability, fairness, respect, and inclusion through effective consultation, coaching, and issue resolution.

• Bachelor's degree in a related field, or an equivalent combination of education and human resources experience.
• SHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification preferred.
• Five or more years of progressive experience in Associate Relations, Human Resources, Labor Relations, or a related field.
• Experience conducting workplace investigations involving employee misconduct, policy violations, harassment, discrimination, retaliation, and other complex workplace concerns.
• Experience consulting with leaders on performance management, corrective action, employee development, and employment decisions.
• Strong working knowledge of federal and state employment laws, including but not limited to FMLA, ADA, FLSA, Title VII, NLRA, and other applicable employment regulations.
• Demonstrated ability to influence outcomes, build trusted partnerships, and navigate complex workplace situations through sound judgment, consultation, and collaboration.
• Exceptional interpersonal, conflict resolution, facilitation, and communication skills, with the ability to effectively engage leaders and associates at all levels.
• Ability to maintain strict confidentiality and exercise discretion when handling sensitive and highly confidential matters.
• Strong analytical, problem-solving, and decision-making…