Sales & Operations Recruiter

• Location 7676 Interactive Way,Indianapolis, IN, 46278,United States
• Job Category Corporate
• Employee Type Full Time Exempt

At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style.

The Sales & Operations Recruiter plays a critical role in supporting the organization's talent acquisition strategy through full-cycle recruiting efforts primarily focused on field operations positions. This role partners closely with business leaders to attract, engage, and hire top talent across store operations, district leadership, and other sales-focused functions. As business needs evolve, the Sales & Operations Recruiter will also support corporate hiring initiatives across key operational departments, providing a flexible recruiting resource capable of identifying and securing high-quality talent throughout the organization.

The ideal candidate thrives in a fast-paced environment, can successfully manage high-volume recruiting while maintaining exceptional candidate experiences, and possesses the ability to pivot between retail and corporate recruitment needs.

• Manage the full-cycle recruitment process for retail store positions from requisition approval through offer acceptance and onboarding support.
• Develop and maintain candidate pipelines for retail management, district leadership, and hard-to-fill field positions.
• Partner with District Managers, Regional Directors, Human Resources, and business leaders to understand staffing needs and recruitment priorities.
• Conduct candidate sourcing through job boards, social media, networking, referrals, community outreach, and proactive talent mapping.
• Screen, interview, and evaluate candidates to ensure alignment with position requirements, company culture, and long-term success.
• Coordinate and facilitate interview scheduling, candidate communications, offer preparation, and hiring documentation.
• Track recruiting activity and hiring metrics, including time-to-fill, candidate quality, offer acceptance rates, and source effectiveness.
• Maintain compliance with federal, state, and local employment laws, pay transparency requirements, and company hiring practices.
• Provide an exceptional candidate and hiring manager experience throughout the recruitment lifecycle.
• Support retail grand openings, new market expansion initiatives, and strategic hiring projects as needed.
• Assist with corporate recruitment efforts for professional, administrative, and exempt positions when business needs require additional support.
• Partner with hiring managers to develop job descriptions, recruiting strategies, interview processes, and candidate evaluation tools.
• Participate in job fairs, hiring events, college recruiting initiatives, and employer branding activities.
• Leverage applicant tracking systems, recruiting technologies,…