Talent Acquisition Manager

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Careers at Certa Site

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The Talent Acquisition Manager leads Certa Site's talent acquisition strategy and recruiting function, ensuring the organization has the talent and pipelines needed to support continued organic growth, new markets, and acquisitions. This role moves beyond managing requisitions to serve as a strategic talent advisor to leaders - translating business and workforce plans into proactive recruiting strategies, building scalable talent pipelines, strengthening hiring practices, and using data to improve recruiting effectiveness.

The Talent Acquisition Manager leads and develops the recruiting team, establishes priorities and service expectations, and partners closely with business leaders, Human Resources, Learning & Development, Marketing, and APi resources. The role is accountable for both recruiting results and the continued evolution of Certa Site's talent acquisition capabilities, with particular emphasis on field and technician talent critical to the company's growth.

WHAT YOU WILL BE DOING

• Partner with senior leaders, branch and functional leaders, and HR to understand business plans, growth priorities, workforce risks, and current and future hiring needs.
• Develop and execute an enterprise talent acquisition strategy aligned with Certa Site’s growth strategy – i.e., organic expansion, new markets, and acquisitions.
• Build proactive talent programs and pipelines for critical and hard-to-fill roles, particularly field technicians and other positions essential to business growth and customer service.
• Use labor-market intelligence, workforce trends, turnover data, and recruiting analytics to anticipate talent needs and recommend sourcing, staffing, and hiring strategies.
• Advise leaders on job requirements, talent availability, compensation considerations, hiring priorities, and realistic recruiting timelines.

• Lead, coach, develop, and set priorities for the talent acquisition team, creating clear accountability for recruiting outcomes and candidate experience.
• Allocate recruiting resources based on business priorities, hiring volume, market conditions, and critical talent needs.
• Establish consistent recruiting practices, service standards, and operating rhythms across Certa Site locations while allowing appropriate flexibility for local markets.
• Provide hands‑on recruiting leadership for critical, senior‑level, or difficult‑to‑fill searches as needed.
• Build strong partnerships with hiring managers and improve manager capability and accountability throughout the selection process.
• Develop scalable sourcing strategies and long‑term pipelines through schools, apprenticeship programs, industry associations, referral networks, community partnerships, digital channels, and other sources.
• Partner with Marketing and business leaders to strengthen Certa Site’s employment brand and clearly communicate career opportunities, including technician career pathways and development opportunities.
• Evaluate and optimize external recruiting partners, job boards, sourcing tools, events, and other recruiting investments based on quality, cost, and results.
• Ensure recruiting strategies reach broad, qualified talent pools and support fair, consistent hiring practices.

• Create a consistent, efficient, and professional candidate experience from initial contact through accepted offer and transition to onboarding.
• Strengthen selection practices, including job profiles, interview processes, assessment methods,…