Senior Analyst, Supply Chain Systems; Shift C - Clayton

Overview

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

• Primary responsibilities initially will be day-to-day technical support of warehouse management systems and automation control systems
• Identifies potential issues, recommends solutions, and escalates to appropriate level; secondary responsibilities include assisting with design and implementation of WMS/OM/B2B system solutions including process/system design, system and data setup and configuration, user training, testing, go-live support, and continuous improvement
• Works through all phases of the SDLC including, but not limited to, leading focus groups and workshops to discuss requirements, articulate business processes and create business requirement documents that meet the strategic needs of the supply chain initiatives
• Analyzes customer and business partner requirements to understand and apply systems implementation concepts and principles to effectively implement and support inbound, outbound, internal warehouse processes, and transportation systems
• Participate in integration meetings with clients to determine system requirements and specifications relative to integration mapping and product configuration
• Translates client/business requirements into system requirements, technical specifications, and logical data mappings for integration
• Partners with technical subject matter experts to develop the detailed technical process flow, business architecture, integration requirements, and decision points for business systems solutions (WMS, OMS, B2B integration, etc...)

At a minimum, you’ll need:

• Bachelor’s Degree in Computer Science, Data Analytics, or equivalent related work or military experience
• 2 years of experience in 3PL or MIS, or an equivalent combination of education and experience including WMS implementation and/or support
• Availability to work a flexible work schedule as needed, including planned and unplanned overtime, which may include weekends
• Understanding of warehouse processes (receiving through shipping), automation systems (Picking Bots, GTP, Pick to Light, ASRS, Robotic Arms, Unit Sorter, Shipping, Conveyor, etc.) that may interface with the WMS, and peripheral interface devices (RF, printers, etc.)
• Experience to include WMS configuration, implementation, and support in a distribution center environment with familiarity of RF systems and equipment
• Advanced knowledge of SQL, databases, Python, Tableau/Power
  
  BI, or Alteryx, MS Access/Excel or similar

• Certification in any of the following: , business analysis, systems analysis or business requirements gathering
• Experience performing well under pressure in an ambiguous and rapidly changing environment
• Excellent verbal and written communication skills, including communicating technical concepts and plans at all levels
• An aptitude for using a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Review GXO's candidate privacy statement here.