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Omnichannel Engineer: IVR & CX Studio Scripts
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-02-07
Listing for:
Concentrix
Full Time
position Listed on 2026-02-07
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
A leading customer experience solutions provider is seeking an Omnichannel Engineer to manage NICE CXone telephony and digital messaging channels. This pivotal role involves designing, developing, and implementing scripts for enhanced customer engagement. Candidates should possess a degree in IT or computer science, with 3+ years of experience in IVR systems, and excellent problem-solving skills. The role offers a salary range of $92,250 to $144,964 along with comprehensive benefits.
Applications are open until 01/25/2026.
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