Field Service Software Support & IT Liaison
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-02-18
Listing for:
Group CBS
Full Time
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
IT Support, Technical Support, Network Administrator, Systems Administrator
Job Description & How to Apply Below
Job Summary:
The Software Support Specialist will install, maintain, and troubleshoot software unique to the field service business used by all of Group CBS entities’ field technicians and will serve as a liaison with our Managed IT provider.
Essential Duties and Responsibilities:- Provides technical support and training to company team members and troubleshoot technical problems related to software with a focus on field service test equipment and company cell phones
- Manages specialized test equipment software licenses and versions, and performs software update vetting and applicability
- Manages the Power
DB program and create requested forms - Install specialized test equipment software on computers and test the setup by connection to the test equipment
- Manages the intracompany SharePoint site by keeping it updated and adding content
- Provides assistance with onsite and in the field hardware issues
- Provides liaison support with the company’s Managed IT provider who manages all IT components besides the test equipment software
- Provides assistance to our Managed IT provider with onboarding new computers
- Performs other related duties as assigned
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