IT Service Desk Lead: Global Ops & Coaching
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-02-23
Listing for:
Scorpion Therapeutics
Full Time
position Listed on 2026-02-23
Job specializations:
-
IT/Tech
IT Project Manager, HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A leading biopharma company in Indianapolis is seeking an IT Service Desk Shift Lead to manage frontline IT operations and ensure high performance across their global support team. This role involves overseeing ticket volume, staffing, and team performance while collaborating with other departments to streamline workflows. Candidates should have over 5 years of IT support experience, strong leadership abilities, and a Bachelor’s degree in a related field.
This position requires a passion for delivering exceptional customer support.
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